Return and Refund Policy

Last Updated: March 27, 2025

Thank you for shopping with Cytama. Please read our policy carefully before making a purchase. By placing an order on our website, you agree to the following terms and conditions.

1. No Returns, Refunds, or Replacements

At Cytama, we do not offer any returns, refunds, or replacements for any products purchased on our website. All sales are final. Please review your order carefully before completing your purchase as we will not be able to make any changes or provide any compensation once the order is placed.

2. Order Confirmation

After placing your order, you will receive an order confirmation email. This email confirms the details of your purchase. Please verify that all the details are correct, as we will not accept requests for cancellation or modifications once the order has been processed.

3. Product Quality

We strive to ensure that our products are of high quality and meet your expectations. If you experience any issues with the product’s quality, please contact our support team at support@cytama.com. Although we do not offer replacements, returns, or refunds, we are committed to addressing any concerns you may have and will review each case individually.

4. Customer Responsibility

Before completing your purchase, please ensure that the product description, specifications, and other information provided on our website meet your requirements. By placing an order with Cytama, you acknowledge that you have read, understood, and agreed to our no return, refund, or replacement policy.

5. Policy Changes

Cytama reserves the right to update or modify this policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our website constitutes your acceptance of the updated terms.

If you have any questions regarding our policy, please contact our customer service team at support@cytama.com.